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Inbox & Calls

Can I automatically respond to customers when I see "Message is not available"?

Yes, you can! A good way to handle this is to set up a keyword reply specifically for these unavailable messages. This allows you to inform customers that you can't view their mess…

Updated Apr 15, 2026

Yes, you can! A good way to handle this is to set up a keyword reply specifically for these unavailable messages. This allows you to inform customers that you can't view their message and guide them on what to do next.

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