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WhatsApp Co-existence

Connect WhatsApp to Facebook Page

1. Log in to business.facebook.com 2. Go to "Settings" > "WhatsApp Accounts" 3. Click "Add WhatsApp Account" 4. Select your WhatsApp Business number 5. Confirm connection Log in to…

Updated Apr 15, 2026
  1. Log in to business.facebook.com
  2. Go to "Settings" > "WhatsApp Accounts"
  3. Click "Add WhatsApp Account"
  4. Select your WhatsApp Business number
  5. Confirm connection

Create Click-to-WhatsApp Ad

Step 1: Enter Ads Manager

Log in to Facebook Ads Manager and click "Create".

Step 2: Select Ad Objective

  • Recommended: "Messages" — directly optimizes WhatsApp conversations
  • Other options: "Engagement" for new customer inquiries, "Lead Generation" for collecting data

Step 3: Set Up Ad Set

  • Messaging app: Select "WhatsApp"
  • Message destination: Select your WhatsApp Business number
  • Audience: Based on your target customers
  • Placements: Automatic or Facebook + Instagram
  • Budget: Based on your budget

Step 4: Design Ad Creative

Choose from single image, carousel, or video format.

Ad copy suggestions:

  • "WhatsApp us now for exclusive offers"
  • "Questions? Click to WhatsApp directly"
  • "Limited time offer! WhatsApp us for details"

Step 5: Set Welcome Message

Set up a greeting and quick reply buttons, for example:

"Hi! Thanks for your interest! I'm [Name], happy to help. What would you like to know?"

Quick replies: "Course Info" | "Price Inquiry" | "Book Trial"

Step 6: Publish

Check all settings, click "Publish", wait for Meta review (usually within 24 hours).

ChatDaddy Automation Setup

Auto-Reply

  1. Log in to ChatDaddy dashboard
  2. Go to "Automation" > "Flows"
  3. Create new flow
  4. Set trigger: "New Conversation"
  5. Set reply content

Tags

Automatically add tags to CTWA customers:

  • CTWA — Identify ad source
  • New Customer — Identify status
  • Follow Up — Remind sales team

Notifications

Notify your sales team when new CTWA conversations arrive via email, WhatsApp group, or ChatDaddy App push notifications.

Tracking and Optimization

Key Metrics

MetricTarget
CPC (cost per click)< USD 1
CPM (cost per 1,000 impressions)< USD 10
Conversation start rate> 50%
Reply rate> 80%
Conversion rate> 10%

Optimization Tips

  • CPC too high? Optimize audience targeting, test different creatives
  • Low conversation start rate? Optimize welcome message, simplify flow
  • Low reply rate? Speed up response time, optimize auto-reply
  • Low conversion rate? Optimize sales scripts, improve offers

QR Code Alternative

If you don't want to run ads, QR codes can achieve similar results:

  1. Log in to ChatDaddy dashboard
  2. Go to "Tools" > "QR Code Generator"
  3. Enter preset message
  4. Generate and download QR code

Use cases: Store posters, business cards, product packaging, events

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