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Inbox & Calls

Guideline on how to Pin Filters

1. Select the filters you want to apply. 1. Click Pin Filter and give it a name. !Image To delete or rename pinned filters, click the edit icon next to your pinned filters. !Image…

Updated Apr 15, 2026

  1. Select the filters you want to apply.

  2. Click Pin Filter and give it a name.

❗ Note: Maximum 15 characters allowed for naming the pinned filter.

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To delete or rename pinned filters, click the edit icon next to your pinned filters.

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Use Cases

Stay Organized

  • Easily sort and prioritize messages based on your needs, ensuring that no important inquiry is missed.

Boost Efficiency

  • Quickly locate specific conversations, saving valuable time when responding to customers.

Simplify Workflows

  • Customize your inbox view to focus on the most relevant interactions, streamlining your communication processes.
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