Q: Will I lose my chat history if I switch?
With Co-existence, no — your chat history stays on your phone. With pure Cloud API migration, yes — moving your number to the API resets your conversation history. This is why Co-e…
With Co-existence, no — your chat history stays on your phone. With pure Cloud API migration, yes — moving your number to the API resets your conversation history. This is why Co-existence is often the smarter transition path.