- Definition: The percentage of contacts actively participating in chats. - Example: 4% activity rate. - Definition: Total number of incoming messages received. - Example: 389 inco…
Definition: The percentage of contacts actively participating in chats.
Example: 4% activity rate.
Definition: Total number of incoming messages received.
Example: 389 incoming messages.
How to Access Multiple Dashboards? Click on the Dashboard Dropdown as shown below and select the dashboard you want to access. !Image How to add a new Dashboard? Click on the Dashb…
This document provides an overview of the dashboard metrics, breaking down the components and their meanings. Use this as a guide to understand and interpret the dashboard data. !I…
- Definition: Displays the time that is saved by your team because of using automations on ChatDaddy. Also gives a breakdown of which automation saves the most time. !Image - Defin…
- Definition: The number of chats that are actively ongoing for the day. - Example: 6 active chats. - Definition: The percentage increase or decrease in the number of contacts over…
