This document provides an overview of the dashboard metrics, breaking down the components and their meanings. Use this as a guide to understand and interpret the dashboard data. !I…
This document provides an overview of the dashboard metrics, breaking down the components and their meanings. Use this as a guide to understand and interpret the dashboard data.
How to Access Multiple Dashboards? Click on the Dashboard Dropdown as shown below and select the dashboard you want to access. !Image How to add a new Dashboard? Click on the Dashb…
- Definition: Displays the time that is saved by your team because of using automations on ChatDaddy. Also gives a breakdown of which automation saves the most time. !Image - Defin…
- Definition: The number of chats that are actively ongoing for the day. - Example: 6 active chats. - Definition: The percentage increase or decrease in the number of contacts over…
- Definition: The percentage of contacts actively participating in chats. - Example: 4% activity rate. - Definition: Total number of incoming messages received. - Example: 389 inco…
