- Definition: Time taken to assign the first message to a team member. - Example: 0 seconds. !Image - Definition: Total number of contacts in the system. - Example: 11,273 contacts…
Definition: Time taken to assign the first message to a team member.
Example: 0 seconds.
Definition: Total number of contacts in the system.
Example: 11,273 contacts.
How to Access Multiple Dashboards? Click on the Dashboard Dropdown as shown below and select the dashboard you want to access. !Image How to add a new Dashboard? Click on the Dashb…
This document provides an overview of the dashboard metrics, breaking down the components and their meanings. Use this as a guide to understand and interpret the dashboard data. !I…
- Definition: Displays the time that is saved by your team because of using automations on ChatDaddy. Also gives a breakdown of which automation saves the most time. !Image - Defin…
- Definition: The number of chats that are actively ongoing for the day. - Example: 6 active chats. - Definition: The percentage increase or decrease in the number of contacts over…
