To improve reliability:

• Use poll buttons for non-critical interactions where immediate response is not essential.

• For time-sensitive workflows, consider using standard text prompts or simplified message flows that don't rely on button-based input.

💡 Recommendations

• If you're experiencing frequent poll button issues, consider downloading our message flow template here.

  • Example: Responses will reply as “ A new vote was cast in this poll”

  • Automated message will be sent to recipient to manually respond with messages.

• This approach provides more reliable tracking of responses and is less affected by the poll button’s technical limitations.

💡 Note: Note: After a recipient sends a manual reply, the conversation will not continue automatically. You will need to handle the rest of the conversation manually

Example