If Your Verification Is Rejected

Common reasons for rejection include:

• Incomplete or inconsistent organization details.

• Unreadable or invalid documents.

• Mismatch between your MBM info and legal documents.

What to do:

1. Review the reason in  Security Center .

2. Ensure your business details match the documents.

3. Re-submit with corrected or additional documents.

📘 Learn more about the accepted document types here.** **

🏷 Display Name Review

Once verification is complete, Meta will automatically begin the Display Name Review for all your WhatsApp phone numbers.

• You must reach the 1K messaging limit tier (125 messages in 7 days).

• Your Display Name appears to customers on WhatsApp Business profiles.

• Approval typically takes 1–2 business days.

💡 Use your official business or brand name to increase the chance of approval. Ensure it follows Meta’s Display Name Guidelines.

🧠 FAQ & Troubleshooting