WhatsApp Busines API (WABA) Pricing Update

Effective July 1, 2025 for all businesses, Meta (Facebook) has revised their pricing on their platform:

• The conversation-based pricing model will be deprecated ( No longer per conversation/ Chat)

• Meta will charge per-message for template messages instead of per-conversation ( All messages send whether its Marketing, Authentication, Utility (if delivered outside a customer service window) will be charged)

• Pricing defers based on the volume tiers adopted by Meta. (unlock lower utility and authentication rates based on the number of messages overall sent in a month)

Meta determines whether businesses will be eligible for the volume tier on monthly basis.

• Utility templates sent within an open customer service window will be free. This is subjected to: Non-promotional, not containing any promotional or persuasive intent
• Must be either specific to, or requested by, the user.

For more details, please review the information by click here.

Billing FAQ

1. What payment options does ChatDaddy support?

2. Credit Card

3. (Debit) Payment Card

4. VISA, MasterCard, AMEX, UnionPay

5. How do I know if my payment is successful?

If your payment has been successfully processed, please check your payment email as you should receive a notification via Email.

1. When will I receive the invoice or receipt after the payment is done?

If your payment has been successfully processed, you should receive your receipt via Email immediately.

1. Can I pay in installments?

No, we do not accept installments at the moment.

1. How can I know about the next renewal subscription?

You will receive an email notification 7 days before renewal in your payment email inbox.

1. When will my account be activated after payment is done?

When the payment is completed, your subscription will be reflected immediately once you re-login to your account.